Frequently Asked Questions
Yes. We are a home based online travel agency.
While our agents can help you with a wide variety of trips, each agent does specialize in specific destinations and travel niches. To find the best specialist for you, click here.
Our specialists book all types of travel EXCEPT AIR-ONLY TRIPS. We only issue airline tickets as part of All-Inclusive vacation packages.
Unfortunately, no. In order to work with one of our planners you have to book your trip with our agency.
If you've already booked your trip, visit our Transfer Request page to find out if you can still work with us.
Our company office hours are Monday-Saturday from 9AM - 8PM EST. However, our agents have the ability to set their own hours. Some work part-time, some work full-time, and others work all-the-time.
If you're unsure then the best way to reach us is by email. Our emails are checked regularly.
If you called the 888-FREE-MPP line and it went to voicemail, then that planner is either on the other line, away from their desk, or out of the office. Our jobs require us to be in meetings, on webinars, in seminars, and traveling regularly. Email is always the best way to reach us.
To schedule a consultation by phone, contact your preferred planner.
This is our affiliate link from Sandals and Beaches. It costs you nothing extra, nor will it change anything on your booking if you use this link. It just give credit to us for referring you. If our website, blog or social media pages have helped you with your trip planning please consider booking with one of our planners or using our co-branded link so we get the credit.
Our agency is always looking for experienced travel professionals or influencers to join our team. For more information, please visit our Join Our Team page or contact our owner at info@myparadiseplanner.com.